Why Buy From Us

We Are Providing The Best Hay For Your Bunny!

Rabbit Hole Hay is THE place to shop when it comes to feeding and taking care of your small pets. We are committed to bringing you and your small pet the best hay and pet care products available to keep them growing happy and healthy. While also bringing you the best customer service possible.

A Few of the Reasons Why You Should Buy From Us

  • When was the last time you could actually reach a human being at an online store? We are available for actual phone calls Monday-Friday, 8:30AM - 4:30PM PST. If we don’t answer, please leave a message and we will return your call as soon as possible.
  • We visit our farms as part of our quality control, ensuring that the hay we provide for your beloved pets is the highest quality available.
  • Each harvest of hay is tested to make sure it falls within our guaranteed nutrient levels listed on our packaging. We take the health of your pet very seriously.
  • We store our hay indoors to keep it fresh and protect it from sunlight and water. Sunlight not only changes the color but it also robs the hay of nutrients. Water can cause the hay to develop fungus, mold and bacteria, which can be very dangerous to not only your pet but you as well.
  • Secure online ordering - your payments are processed on our secure website using industry leading identity protection.
  • Make a one-time purchase or subscribe and save 10%. As a subscriber you can receive your recurring order as often as you choose with the opportunity to earn 15% off your order if you stay with us! 
  • 100% Satisfaction Money-Back Guarantee. We provide the finest products and service around, so get ready for the Rabbit Hole Hay customer experience (it won’t disappoint).

Stop Wasting Time & Money on Bad Hay

Tired of wasting time picking through bad hay just to find the bits your rabbit, guinea pig, or chinchilla will actually eat? We visually inspect and hand-pack every package of hay to ensure that you get fresh, green, fragrant hay of the highest quality. Your hay is always hand-processed, never machine-cut, creating nice long strands and less small pieces. You’ll no longer have to worry about your small pet suffering from irritated eyes or sneezing from excessive dust. We preserve freshness by bagging all of our hay inside the box. This helps keep it from drying out or absorbing unwanted odors.

Supporting Local Farmers 

We are located in Northern California, in the heart of hay country. We source all of our hay from local growers in the surrounding regions of the Northwest United States. We pride ourselves on supporting a community of small pet owners who care deeply about providing happy and healthy lifestyles for their pets.

Our Commitment to You and Your Pets

We want to take care of you and your pet. If something isn’t right, give us a call. It is important to us that your experience is amazing when you order from us. Mistakes can happen, but we will always make things right. Guaranteed.